Better Business: The New Series by FDL

Better Business is a series of online courses by leading industry professionals sharing their insights, their experience and their tips on how to do better business in the restaurant industry. It is based on the Better Business Survey by Fine Dining Lovers, where respondents were asked to identify the gaps in their knowledge and skillsets, and what they want to learn in order to do business better.

Based on the feedback received, we have developed the Better Business series – five video tutorials from industry experts, sharing their experience and insights specifically on the things that matter most to you.

1. How to pitch to a restaurant investor

Elaine Chon-Baker, managing director of Mokja Ventures, reveals what restaurant investors really look for in a pitch, and shares tips for securing funding. Say and do the right thing when pitching a restaurant idea to potential investors, and learn how to make your business idea stand out.

2. How to build strong and efficient restaurant teams

Lee Richardson, sports psychologist with Aim-For (Liverpool F.C.), shares his methods for how to build strong and effective teams by applying the 'Five Cs'.

3. How to reduce burnout in restaurants

Owner and chef Zineb Hattab of Restaurant Kle in Zurich, Brian Canlis and Aisha Ibrahim of Canlis restaurant in Seattle, and CIA graduate Abbey Miller share with us their insights on how to avoid burnout in restaurants. The question of burnout among chefs was consistently the number one concern among respondents of the Better Business Survey. Here is a lesson from an industry expert on how to make the workplace a healthier place to be.

4. How to build and maintain customer loyalty in your restaurant

Learn the secrets to building and maintaining customer loyalty from Marcus Davis, a successful restaurateur and entrepreneur based in Houston, Texas. In this short video, Davis shares crucial tips for retaining customers, and his insights based on professional experience, including how to embed your business in the local community.

5. How to create a restaurant business plan that works

Starting a new restaurant business? Learn how to create a successful business plan with strategy consultant and author Professor Vaughn Tan. He will show you how to write, reflect on and adjust your business plan so that you can create a restaurant that allows you to make money while doing what you love.