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Since the lockdowns started, the resilience, responsiveness and respect of the food industry has been on display for all to see. Restaurants were some of the first businesses to close, and some of the first innovators to pivot, to start social causes and to group together as a community. Even though the door signs said ‘closed’, the industry continued to serve.
At the same time, we have seen reflection, debate and unique observations from players across the game. Restaurants right now are paused, a sad and devastating hit. But it is also a once in a lifetime opportunity to reflect, analyse and set new goals for an industry that has, at least on the plate, always evolved.
This survey will look to understand the impact of lockdowns on the restaurant industry, but it will also try offer insight into how Phase 2 and Phase 3 of working and operating in restaurants will look. What potential new opportunities may present themselves for restaurants? What is needed to set the industry on a stronger path after this hit? What relief would work best? And what reflections have workers, chefs, servers and owners had while doors have been closed?
At the same time, we will be conducting a survey with our audience of curious food lovers to understand how this period of lockdown has affected their habits, what they miss most about restaurants, how quickly they plan to return to dining out and what they expect from restaurants when lockdowns are lifted. We hope the information from both these surveys will offer informative and inspirational results about the integral, noble industry of hospitality.
